FAQs

Please read through our frequently asked questions.

If you don’t see what you are looking for, feel free to call the office at 215.741.1600 or email us at  info@medicineinbalance.com.

  • No, we are out of network for all insurance companies including Medicare. However, we will provide you with paperwork that you can use to submit for reimbursement if you have out of network coverage.

  • This means that we have no relationship with any insurance companies. It also means that most companies will not speak with us regarding your claims with them, nor can we provide prior authorizations for medication or labwork.

  • Initial appointments must be done via telemedicine. This is both for medicolegal reasons and because it’s good medicine: you’d be surprised what we can pick up on by seeing your face. In some circumstance, subsequent visits could be done via the phone but our strong preference is for telemedicine visits only.

  • No, we require that you maintain a separate primary care physician. Dr Warner is a specialist in integrative functional medicine, gynecology, herbal medicine and energy work. The scope of her practice does not allow her to function as a primary care provider, and she no longer has hospital privileges.

  • Prior to your visit with either one, you will have filled out an online lifestyle questionnaire. Our health coaches review this with you, both for your own education as well as to save time during your visit with Dr Warner. Knowing how you live your life now helps to suggest areas of change in the future.

  • No. We will make suggestions as to what supplements will be part of your healing plan, and will send that list to online supplement distributors. You then make an account with those distributors and purchase them directly. They can also set you up for automatic renewal and / or reminders so you don’t run out. However, if you prefer to purchase them elsewhere, that is fine. We ask that you get the EXACT same brand that we recommend, as not all supplements are equal and we have spent a great deal of time and effort to determine which ones are best.

  • Please read our cancellation policy HERE.

  • Yes, we regularly order specialty labs such as heavy metal testing and microbiome testing. In addition, we do a great deal of genetic testing in order to personalize your medicine.

There’s more to healing than drugs and surgery