What to expect at your visit
If you are a new patient with Dr. Warner:
When you call the office to schedule your appointment as a new patient with Dr Warner, our staff will send you an email from our scheduling system. This email will confirm details of the time and date of your appointment, but more importantly, it includes information on how to access our patient portal, and which sections in that portal to fill out for us. You will also receive a separate email confirming your appointment with our health coach (see below). This email will include a link to an online lifestyle questionaire; please be sure to fill this out prior to your appointment with the coach. This will allow our health coaches and Dr Warner to learn more about how you’re living right now, and will save you some time in the office.
Each new patient will meet with both Dr Warner and one of our health coaches. The appointment with Dr Warner will last 75 minutes and the appointment with the coach will last an hour. They do not have to be done on the same day; we’ll try to have you see the coach prior to seeing Dr Warner.
We ask that you bring along any current labwork or other studies that are pertinent to your visit, or upload them onto your patient portal. This will help us avoid redundancy. Typically, after your appointment you’ll be asked to get more labs in order to make a full treatment plan.
It may be recommended –and you may choose— to have further visits with our health coaches. These will be arranged separately and will incur a separate charge.
It is important to your care that we are aware of all medications, supplements, herbals, over the counter medicines and recreational drugs that you take, so we can avoid interactions. That is why we consider it SO VITAL that you complete your forms in the portal prior to each visit. We appreciate your taking the time to fill these forms out carefully and completely; if you hurriedly type in something, you’ll likely forget some vital information. This could impact our ability to care for you. Also, even if you *think* nothing has changed since the last time you did an update, please fill out the “returning patient” form in the portal. You’d be surprised how often things are different and people don’t realize it til they are asked.
If you are booking a GYN visit:
Please understand that any appointment that you are booked for is a time slot, as with a therapist/counselor. If you arrive late, that will cut into your time with the doctor. If you do not fill out your portal documents, your appointment will be rescheduled. Dr Warner works very hard to stay on schedule and does not feel it appropriate to keep other patients waiting simply because you arrive late. We appreciate your understanding and cooperation in this matter.
As a matter of office policy, we will not compromise your care to accommodate insurance company guidelines. However, we will do our utmost to help you get reimbursed for services provided within the guidelines set by your insurance company.